Time 2 chat
Create local customer relations
Offer your customers fluid, instant communication: with Time 2 Chat, simplify every interaction in direct, unlimited SMS chat sessions.
A simple, direct and universal channel
Time2Chat is a solution for sending Conversational SMS a professional solution that strengthens customer relations by offering an efficient, instantaneous and surcharge-free communication channel.
It enables companies to communicate directly with their customers by SMS during chat sessions unlimited.
Conversational SMS
Single number dedicated
The benefits of Time 2 chat
Simple technology for simple conversations direct and available to all.
Native and instantaneous
Professional SMS is universal and easy to set up: it does not require no application or Internet connection on the part of the recipientThis ensures maximum accessibility. Companies can engage in instant conversations with their customers without technological barriers.
Its installation in less than
No application required
No need for Internet
Enhances customer satisfaction
Conversational SMS makes it possible to respond quickly to customer needs. Exchanges are instantaneous and unlimited, reducing resolution times for routine requests or questions. These personalized exchanges create a close and lasting bond of trust with your customers.
Direct exchanges
24H00 session
Unlimited SMS
A source of savings
Reduce your operational costs with optimized communications management. Unlike phone calls or complex solutions, conversational SMS enables a single agent to handle multiple requests simultaneously, while providing a fast, efficient response.
Automation
Rationalization of resources
Start a conversation with your customers
A versatile solution for a wide range of customer relations scenarios
Appointment reminders
Offer your customers simplified appointment management with Time 2 Chat. Confirm, modify or cancel in real time via SMS, while sending automatic reminders. Reduce absences and optimize your schedules with instant, fluid communication.
For more information on SMS communication rules, please visit the CNIL
Delivery and logistics
Keep your customers informed every step of the way with SMS notifications and exchanges. Whether you need to confirm a delivery, deal with delays or reschedule a slot, Time 2 Chat lets you stay responsive and professional.
Payment reminder
Simplify your customers' financial management with SMS payment reminders. Send notifications before a due date and provide secure links to pay in just a few clicks. A simple solution that reduces delays and improves customer satisfaction.
Customer satisfaction
Survey your customers with quick and easy SMS satisfaction surveys. With Time 2 Chat, receive their opinions live and identify areas for improvement. It's an effective way to show your customers that their opinion counts, and to build lasting loyalty.
Loyalty program
Strengthen your relationship with your customers by proposing personalized offers via SMS. VIP invitations, promotional codes or birthday messages: with Time 2 Chat, create unique, engaging experiences that build customer loyalty.
Support & Service
Simplify customer support management with conversational SMS. With Time 2 Chat, handle requests, answer questions and solve problems in record time. A fast, convenient solution that enhances the customer experience and strengthens loyalty.
