Time 2 chat

Create local customer relations

Offer your clients seamless and instant communication: with Time to Chat, simplify every interaction in direct, unlimited SMS chat sessions.

SMS chat

A simple, direct and universal channel

Time to Chat is a solution for sending Conversational SMS professional and robust, strengthening customer relationships by offering an effective, instant, and toll-free communication channel.

It enables companies to communicate directly with their customers by SMS during chat sessions unlimited

Conversational SMS
Single number dedicated

The benefits of conversational SMS

Simple technology for simple conversations direct and available to all.

Native and instantaneous

Professional SMS is universal and easy to set up: it does not require no application or Internet connection on the part of the recipient, which guarantees maximum accessibility. Companies can engage in instant conversations with their customers on Time to chat without technological barriers. A messaging solution set up for brands in less than 24 hours! 

No application required

No need for Internet

dematerialization
Enthusiastic woman looking at her phone to use time 2 chat, surrounded by icons illustrating online shopping, delivery, rewards and customer satisfaction.
Enhances customer satisfaction

Conversational SMS allows you to respond quickly to customer needs. Time to chat exchanges are instantaneous and unlimited, reducing resolution times for routine requests or questions. These personalized exchanges create a close relationship and a lasting bond of trust with your customers.

Direct exchanges
24H00 session
Unlimited SMS
A source of savings

Reduce your operational costs with optimized management of time to chat communications. Unlike phone calls or complex SMS conversational solutions, conversational messaging enables a single agent to handle several requests simultaneously, while providing a fast, efficient response.

Automation
Rationalization of resources
Smiling advisor with headphones, symbolizing connected customer service and modern customer relationship management.

Start a conversation with your customers

Time to chat, a versatile solution for a wide range of business scenarios customer relationship

Appointment reminders

Offer your customers simplified appointment management. Confirm, modify or cancel in real time via SMS, while sending automatic reminders. Reduce absences and optimize your schedules with instant, fluid communication and time to chat.

For more information on the rules governing SMS communications, visit the CNIL website.

Screenshot of an automated SMS conversation
Screenshot of an SMS conversation
Delivery and logistics

Keep your customers informed every step of the way with SMS notifications and exchanges. Whether you need to confirm a delivery, deal with delays or reschedule a slot, Time 2 Chat lets you stay responsive and professional.

Payment reminder

Simplify your customers' financial management with SMS payment reminders. Send notifications before a due date and provide secure links to pay in just a few clicks. A simple solution that reduces delays and improves customer satisfaction.

Screenshot of an automated SMS conversation between a tenant and a rental management service, concerning the payment of rent and a request for an extension.
Screenshot of an automated SMS conversation
Customer satisfaction

Survey your customers with quick and easy SMS satisfaction surveys. With Time 2 Chat, receive their opinions live and identify areas for improvement. It's an effective way to show your customers that their opinion counts, and to build lasting loyalty.

Loyalty program

Strengthen your relationship with your customers by proposing personalized offers via SMS. VIP invitations, promotional codes or birthday messages: with Time 2 Chat, create unique, engaging experiences that build customer loyalty.

Screenshot of an SMS conversation
Screenshot of an SMS conversation
Support & Service

Simplify customer support management with conversational SMS. With Time 2 Chat, handle requests, answer questions and solve problems in record time. A fast, convenient solution that enhances the customer experience and strengthens loyalty.