Time 2 chat

Create local customer relations

Offer your customers fluid, instant communication: with Time 2 Chat, simplify every interaction in direct, unlimited SMS chat sessions.

SMS chat

A simple, direct and universal channel

Time2Chat is a solution for sending Conversational SMS a professional solution that strengthens customer relations by offering an efficient, instantaneous and surcharge-free communication channel.

It enables companies to communicate directly with their customers by SMS during chat sessions unlimited

Conversational SMS
Single number dedicated

Les avantages du Time 2 chat ou SMS conversationnel

Simple technology for simple conversations direct and available to all.

Native and instantaneous

Professional SMS is universal and easy to set up: it does not require no application or Internet connection on the part of the recipient, ce qui garantit une accessibilité maximale. Les entreprises peuvent engager des conversations instantanées avec leurs clients sans barrières technologiques. Une solution de messagerie mise en place pour les marques en moins de 24 heures ! 

No application required

No need for Internet

dematerialization
Enthusiastic woman looking at her phone to use time 2 chat, surrounded by icons illustrating online shopping, delivery, rewards and customer satisfaction.
Enhances customer satisfaction

Le SMS conversationnel permet de respond quickly to customer needs. Exchanges are instantaneous and unlimited, reducing resolution times for routine requests or questions. These personalized exchanges create a close and lasting bond of trust with your customers.

Direct exchanges

24H00 session

Unlimited SMS

A source of savings

Réduisez vos coûts opérationnels grâce à une gestion optimisée des communications. Contrairement à des appels téléphoniques ou des solutions complexes, le SMS conversationnel, une messagerie conversationnelle permet à un seul agent de traiter simultanément plusieurs demandes, tout en offrant une réponse rapide et efficace.

Automation

Rationalization of resources

Smiling advisor with headphones, symbolizing connected customer service and modern customer relationship management.

Start a conversation with your customers

A versatile solution for a wide range of customer relations scenarios

Appointment reminders

Offrez à vos clients une gestion simplifiée de leurs rendez-vous. Confirmez, modifiez ou annulez en temps réel via SMS, tout en envoyant des rappels automatiques. Réduisez les absences et optimisez vos agendas avec une communication instantanée et fluide avec time to chat.

For more information on SMS communication rules, please visit the CNIL

Screenshot of an automated SMS conversation
Screenshot of an SMS conversation

Delivery and logistics

Keep your customers informed every step of the way with SMS notifications and exchanges. Whether you need to confirm a delivery, deal with delays or reschedule a slot, Time 2 Chat lets you stay responsive and professional.

Payment reminder

Simplify your customers' financial management with SMS payment reminders. Send notifications before a due date and provide secure links to pay in just a few clicks. A simple solution that reduces delays and improves customer satisfaction.

Screenshot of an automated SMS conversation between a tenant and a rental management service, concerning the payment of rent and a request for an extension.
Screenshot of an automated SMS conversation

Customer satisfaction

Survey your customers with quick and easy SMS satisfaction surveys. With Time 2 Chat, receive their opinions live and identify areas for improvement. It's an effective way to show your customers that their opinion counts, and to build lasting loyalty.

Loyalty program

Strengthen your relationship with your customers by proposing personalized offers via SMS. VIP invitations, promotional codes or birthday messages: with Time 2 Chat, create unique, engaging experiences that build customer loyalty.

Screenshot of an SMS conversation
Screenshot of an SMS conversation

Support & Service

Simplify customer support management with conversational SMS. With Time 2 Chat, handle requests, answer questions and solve problems in record time. A fast, convenient solution that enhances the customer experience and strengthens loyalty.