TAILOR-MADE MULTI-CHANNEL SOLUTIONS
Customized multi-channel SMS and email solutions
Build customer relations solutions that communicate with everyone, everywhere in the world, via SMS, email, voice, mail, OTP...
We offer a range of products that can be accessed in just a few minutes, as well as services and integration solutions for personalized multi-channel email and SMS APIs, customer relations and relationship marketing applications. We can quote on your specifications, tailor-made to automate manual tasks or simply to better communicate with your customers and partners.
SMS and email, but for which API integration applications?
Marketing automation, information distribution, customer relations,
A2P (Application-To-Person), the transmission of management documents,
transaction confirmation, authentication and the Internet of Things
In an environment where consumers are solicited on multiple platforms, adopting a multichannel and omnichannel automation strategy becomes essential to maintain fluid and relevant email and/or sms communication.
By combining several channels - email, SMS, post, push notifications - you increase your chances of reaching your customers at the right time, with the right message, on the right medium.
This approach fosters responsiveness, improves customer satisfaction and builds long-term loyalty.
Database development
Logistics management
Deliveries to be confirmed by multi-variable personalized messages?
Automation services
Tailor-made customer relations solution and api email and SMS integration to centralize your exchanges
EFIDEM's multi-channel customer relationship API integration solution is available on webservice, ftp(s), http and smtp APIs.
They are supervised via the management interface SnapShoot
Efidem offers you a unified platform that centralizes your outgoing communication channels.
Thanks to an intuitive interface and powerful APIs, you'll be able to design your email, sms, mail and other communication campaigns. voice messagesYou'll be able to plan your shipments, automate your flows, and track the performance of all your shipments with precise metrics, in real time.
Our email API integration solution adapts to your organization, whether public or private, with tools designed for the business.
Our multi-channel automation solution for email, sms, push notifications and mail is already used by :
Banks to notify customers of sensitive transactions
Unions to keep members up to date
Agricultural cooperatives to send daily prices
Carriers provide real-time information on parcel availability
Software publishers who integrate our connectors into their ERP or CRM systems
Whether you're a small business, an SME or a major corporation, our email API integration solution is tailored to your business needs.
Invoice dunning
Send reminders letters by email: Export your Excel aged trial balance, import it into EFISEND, call up your standard reminder letter and send! Send reminders by SMS: To save on stamps, printing and envelopes, send reminders by SMS in just a few minutes.
Data Marketing
Would you like your email clickers to be automatically identified and forwarded to the sales department for effective follow-up?
Transaction confirmation
Nowadays, confirmations are a dime a dozen: SMS confirmations of social network membership, automatic welcome emails, delivery status confirmations, appointment reminders, password updates with or without OTP codes.
Delivery notification
Notify your customers of a delivery by SMS: Automate the export of your delivery calendar, choose your variables and send by email!
Contact us
Find out more about our solutions,
send us your specifications or request a quote?
Ready to professionalize your multi-channel communications?
Contact us for a personalized demonstration of our SMS, email, mail and API customer relations solution.
Together, let's activate the right channels to build loyalty and automate your exchanges.
