Our mission
Efidem, depuis 2011, notre logiciel SAAS propulse la communication des entreprises grâce à l’email et au SMS marketing
About efidem
A passion for SAAS software at the heart of our history
After more than 10 years in telecoms and software publishing, a team of enthusiasts founded efidem in 2011, a SaaS software publisher specializing in the messaging & customer relations.
Our teams design & develop innovative, high-performance and safe technologies in France with the main aim of improving and simplifying corporate communication processes and customer relations.
After just a few years in business, efidem had already convinced several hundred French, Belgian and Swiss companies that European API-based emailing and SMS software could compete with international market leaders such as Twilio, Mailchimp or Synch. The implementation of the RGPD in 2018 has propelled the company into new horizons.
In 2020, COVID forced the dematerialization and digitization of certain business processes and accelerated the practice of telecommuting, creating new technological challenges to which the company quickly responded.
Since 2015, our flagship product efisend, SAAS software has convinced thousands of email, emailing and SMS users since 2024, Snapshoot makes our vision of digitalization a reality.
Our values
Your communication challenges at the heart of our products
We can help you with all your professional messaging and multi-channel customer relationshipwith a focus on performance, safety and personalization.
Nos solutions, notre logiciel SAAS email, emailing et SMS are designed to meet the needs of SMEs, ETIs and large corporations. Easy to deploy, they are 100 customizable % to adapt to your business processes, technical constraints and communication objectives. Whether you need to send one-off marketing campaigns, or an automated mailing system using APIour platform adapts to your organization.
Many of our customers benefit from dedicated infrastructurehosted and maintained on our secure cloud. Private SMTP servers, independent databases, customized SMS routing: this configuration enables maximum flexibility and guarantees confidentiality, performance and scalability.
These tailor-made platforms are ideal for multi-entity groups, as they facilitate the pooling of tools, while at the same time permitting a high degree of flexibility. specific developments for each entity or subsidiary. The result: greater operational efficiency and accelerated dematerialization of business flowsin compliance with technical and regulatory standards.
At Efidem, we were technology, listening and support to make every project a sustainable growth lever on our SAAS software.
Our commitment
Support in our DNA
Digital is not inhuman! It's a way of consolidating the ties that bind companies to their customers, and creating new ones while optimizing budgets. Is strengthening ties a crucial element for you?
Digital should be here for everyone, but it's really only here for a few. We strive to support our customers in this migration by doing our utmost in both technical and relational terms.
La digitalisation, ce n’est pas seulement adopter de nouveaux outils : utiliser un logiciel SAAS c’est repenser la manière de communiquer, de vendre et de fidéliser. En rendant les interactions plus fluides, plus ciblées et plus mesurables, elle permet aux entreprises, même les plus modestes, d’agir avec l’efficacité des plus grandes. Chaque campagne, chaque message devient une opportunité d’apporter de la valeur au bon moment, à la bonne personne.
At Efidem, we believe that technology should remain at human level. That's why we design solutions that are easy to use, accessible and customizable. Our mission is to make digitalization tangible, useful and profitable for our customers, without unnecessary jargon or complexity. We don't sell digital for digital's sake, but for its real, tangible and measurable benefits in customer relations, while respecting the rules of the CNIL and RGPD.
