{"id":11332,"date":"2024-03-12T17:12:45","date_gmt":"2024-03-12T16:12:45","guid":{"rendered":"https:\/\/www.efidem.com\/?p=11332"},"modified":"2025-08-01T12:07:37","modified_gmt":"2025-08-01T10:07:37","slug":"contact-opt-in","status":"publish","type":"post","link":"https:\/\/www.efidem.com\/en\/blog\/2024\/03\/12\/opt-in-contact\/","title":{"rendered":"Opt-in contact"},"content":{"rendered":"<p class=\"wp-block-paragraph\">What is an opt-in and why is it essential in digital marketing?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Visit <strong>Contact opt-in<\/strong> is at the heart of any GDPR-compliant and effective digital marketing strategy. In an increasingly strict regulatory context and facing growing distrust from internet users towards unsolicited messages, the use of opt-in contacts has become essential to guarantee the compliance, performance, and credibility of your email or SMS campaigns.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">GDPR Contact Opt-in: Definition and Principle<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">A <strong>opt-in<\/strong> is an individual who has <strong>explicitly given their consent<\/strong> to receive marketing communications or promotional messages from a company. This is a voluntary act: the contact has chosen to <strong>subscribe to a newsletter<\/strong>, fill out a form, or subscribe to specific offers, by providing their <strong>email address<\/strong>his <strong>phone number<\/strong> or any other personal data.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This clear and intentional consent makes all the difference between a contact who has subscribed and a contact acquired by other means (list purchase, collection without authorization, etc.). In summary, an opt-in contact is a person who <strong>really wants to receive your messages<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Why is opt-in essential?<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">\u2705 1. Opt-in and GDPR Compliance<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Visit <strong>GDPR in Europe<\/strong>the <strong>CAN-SPAM Act in the United States<\/strong>, the <strong>Canada's Anti-Spam Legislation<\/strong> and other digital marketing legislation requires companies to obtain the <strong>prior consent<\/strong> recipients before sending marketing messages. Opt-in contact is the <strong>concrete proof<\/strong> that this consent was given.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Failure to comply with these rules may result in:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>From <strong>significant fines<\/strong><\/li>\n\n\n\n<li>A <strong>damage to reputation<\/strong> of your brand<\/li>\n\n\n\n<li>Your campaigns being blocked by email services<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">\u2705 2. Better engagement = better deliverability<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The recipients are <strong>engaged<\/strong> : they showed their interest. Consequently, they open your emails more, click more, and unsubscribe less. These positive behaviors are detected by email providers (Gmail, Outlook...), which take them into account when classifying your emails. A database <strong>well-qualified contacts<\/strong> improve, therefore, significantly your <strong>delivery rate<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">How to effectively collect opt-in contacts?<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Use clear contact forms<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Integrate <strong>Unchecked checkboxes<\/strong>, mandatory according to the GDPR<\/li>\n\n\n\n<li>Display a notice explaining the purpose of the collection<\/li>\n\n\n\n<li>Provide a link to your privacy policy<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">\ud83d\udcf2 4. Offer value in exchange for contact information <\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Internet users are more likely to become approved contacts if you offer them:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A <strong>Exclusive discount<\/strong><\/li>\n\n\n\n<li>A <strong>white paper<\/strong> or a <strong>Practical guide<\/strong><\/li>\n\n\n\n<li>access to a <strong>webinar<\/strong> or a <strong>free training<\/strong><\/li>\n\n\n\n<li>From <strong>personalized content<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The goal is to build a relationship of trust from the beginning.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\ud83d\udd01 5. Activate double opt-in to validate each recipient and comply with GDPR<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">This involves sending a confirmation email to the new subscriber, asking them to click on a link to validate their registration. This allows for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>To ensure the email address is valid<\/li>\n\n\n\n<li>To prevent fraudulent registrations<\/li>\n\n\n\n<li>To strengthen the proof of consent<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">How to manage a contact database effectively?<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">\ud83e\uddf9 6. Regularly clean your recipient list<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Even opt-in contacts can become inactive. Therefore, it is essential to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Remove invalid or inactive addresses<\/strong><\/li>\n\n\n\n<li>Re-engage dormant customers with re-engagement campaigns<\/li>\n\n\n\n<li>Respect unsubscribes and deletion requests<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">\ud83d\udcca 7. Track performance by audience segment <\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Segment your databases by their interests, behavior, or purchase history to send more relevant messages. This will increase:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The opening rate<\/li>\n\n\n\n<li>The click-through rate<\/li>\n\n\n\n<li>The conversion rate<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">What tools for managing your digital marketing contacts?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To manage your <strong>contacts<\/strong>, use a professional email or SMS marketing tool like the ones we offer, particularly S<a href=\"https:\/\/snapshoot.efidem.com\/account\/newone\" data-type=\"link\" data-id=\"https:\/\/snapshoot.efidem.com\/account\/newone\" rel=\"nofollow noopener\" target=\"_blank\">Naps<\/a> or <a href=\"https:\/\/efisend.efidem.com\/easyweb\/index.aspx\" data-type=\"link\" data-id=\"https:\/\/efisend.efidem.com\/easyweb\/index.aspx\" rel=\"nofollow noopener\" target=\"_blank\">Efisend<\/a>, which allow you to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Create compliant data collection forms<\/li>\n\n\n\n<li>Segment your lists<\/li>\n\n\n\n<li>Automate sequences (welcome email, follow-up, confirmation)<\/li>\n\n\n\n<li>Track the performance of each campaign<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">In summary: the approved contact, a strategic asset<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Get opt-in<\/strong> is not just a legal obligation: it is a <strong>Performance marketing lever<\/strong>. It ensures a better customer relationship, better deliverability, and a better return on investment. By building a solid base of opt-in contacts, you invest in sustainable, ethical, and profitable communication.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>At Efidem<\/strong>, we support you in implementing marketing strategies that comply with the rules of <a href=\"https:\/\/cnil.fr\/fr\" data-type=\"link\" data-id=\"https:\/\/cnil.fr\/fr\" rel=\"nofollow noopener\" target=\"_blank\">CNIL<\/a> and efficient, with the right tools to manage your <strong>contacts <\/strong>on a large scale. Contact us to learn more.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>An opt-in contact is a person who has voluntarily chosen to receive marketing or promotional communications by giving explicit consent to a company or organization.<\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[56],"tags":[59,71],"class_list":["post-11332","post","type-post","status-publish","format-standard","hentry","category-glossaire-marketing-digital","tag-c","tag-o"],"acf":[],"modified_by":"@Efidem_csm","amp_enabled":true,"_links":{"self":[{"href":"https:\/\/www.efidem.com\/en\/wp-json\/wp\/v2\/posts\/11332","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.efidem.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.efidem.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.efidem.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.efidem.com\/en\/wp-json\/wp\/v2\/comments?post=11332"}],"version-history":[{"count":5,"href":"https:\/\/www.efidem.com\/en\/wp-json\/wp\/v2\/posts\/11332\/revisions"}],"predecessor-version":[{"id":14902,"href":"https:\/\/www.efidem.com\/en\/wp-json\/wp\/v2\/posts\/11332\/revisions\/14902"}],"wp:attachment":[{"href":"https:\/\/www.efidem.com\/en\/wp-json\/wp\/v2\/media?parent=11332"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.efidem.com\/en\/wp-json\/wp\/v2\/categories?post=11332"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.efidem.com\/en\/wp-json\/wp\/v2\/tags?post=11332"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}